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Legal notice

Legal Notice

1. Identification of the Owner
In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), we inform you that this website is operated by:

Trading Name: Universe TCG
VAT/DNI: 77123245J
Address: Antonia Canet 28, 2º 3ª, Mollet del Vallès, 08100, Spain
Email: info@universetcg.com
Phone: (+34) 603 97 27 47

2. Purpose of the Website
The purpose of this website is to provide information about and sell trading card products, including sealed products, singles, and preorders. By accessing and using this website, you agree to the Terms of Service and policies outlined herein.

3. General Conditions of Use
By accessing or using this website, you agree to comply with the following conditions:

  • Use this website solely for lawful purposes and in compliance with applicable laws, including Law 34/2002 (LSSI-CE) and GDPR.
  • Refrain from engaging in fraudulent activities or attempting to disrupt the proper functioning of the website.

Failure to comply with these conditions may result in termination of access and legal action where applicable.

4. Intellectual Property
All content on this website, including text, images, trademarks, logos, and other intellectual property, is the property of Universe TCG or its licensors. Unauthorized reproduction, distribution, or use of this content is strictly prohibited.

5. Liability
Universe TCG is not responsible for damages resulting from misuse of the website, interruptions in service, or unauthorized access to user accounts.

Universe TCG complies with EU Regulation 2023/988 on General Product Safety and ensures that all products meet safety standards. However, we are not liable for:

  • Damages caused by misuse, mishandling, or improper storage of products after delivery.
  • Indirect, incidental, or consequential damages, including loss of profits or goodwill.

6. Returns, Refunds, and Preorders
Due to the nature of trading card products, we maintain a strict No Refunds Policy, in compliance with:

  • Article 103 of Royal Legislative Decree 1/2007: Exceptions to the right of withdrawal for goods unsuitable for return.
  • Directive 2011/83/EU on Consumer Rights: Exceptions to withdrawal rights for unsealed or customized goods.

Key points include:

  • Sealed products and singles cannot be returned or refunded once shipped.
  • Preorders are prepaid, non-cancelable, and non-refundable. If multiple preordered items are purchased, they will be shipped together on the latest release date, unless the customer opts to pay additional shipping fees for separate deliveries.
  • Products will be shipped in the exact condition received from the manufacturer, and Universe TCG does not guarantee specific outcomes from trading card packs.

7. Privacy and Data Protection
Universe TCG complies with the General Data Protection Regulation (GDPR) and Spanish Data Protection Law (LOPDGDD). Key points include:

  • Customer data is collected only for order fulfillment and website functionality.
  • Data is securely stored and processed in compliance with GDPR standards.
  • Customers have the right to access, correct, or delete their data by contacting info@universetcg.com.

8. Governing Law
This Legal Notice and all disputes arising from the use of this website shall be governed by the laws of Spain, without regard to its conflict of law provisions. Consumers within the European Union may rely on the mandatory provisions of consumer protection laws in their country of residence.

9. Contact Information
If you have any questions or concerns about this Legal Notice, please contact us at:

Universe TCG
info@universetcg.com
(+34) 603 97 27 47
Antonia Canet 28, 2º 3ª, Mollet del Vallès, 08100, Spain