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🔥 NEW POKÉMON SET — Journey Together is here! Shop Pokémon →
🏴‍☠️ ONE PIECE CARD GAME — Pre-order the newest expansion now Pre-order OP →
✨ DISNEY LORCANA — Rise of the Floodborn restocked Shop Lorcana →
⚔️ MTG FINAL FANTASY — Secure your booster boxes early Secure MTG →
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Contact Us

Contact Us

We are here to help. Reach out to our team.

Monday – Friday & Saturday

Monday
16:55 – 21:00
Tuesday
Closed
Wednesday
16:55 – 21:00
Thursday
16:55 – 21:00
Friday
16:55 – 21:00
Saturday
10:30 – 14:00 16:00 – 21:00
Sunday
Closed
Extended hours during events and tournaments — check the <a href="/pages/events">events page</a> for details.

Stay Connected with the Community

Stay updated on new releases, tournament schedules, and exclusive offers

Store Location

Located in Mollet del Vallès, just 20 minutes from Barcelona city center

Universe TCG Gaietà Ventalló, 34, Local 3
08100 Mollet del Vallès, Barcelona

Contact Form

Have a question? Fill out the form and we'll get back to you within 24–48 business hours.

Response within 24–48h
Multilingual support (ES / EN)
Expert TCG knowledge

Frequently Asked Questions

Do you buy cards?

Yes, check our Sell Cards page.

Do you ship internationally?

We currently ship within the EU.

When will my pre-order ship?

Pre-orders ship on the official release day.

Can I return sealed products?

Yes, within 14 days if fully sealed.

How do I register for tournaments?

Browse our events page to see upcoming tournaments. Each event has a product listing — simply purchase the entry and fill in your player data during checkout. You'll receive a confirmation email with all the details.

What if my order arrives damaged?

Contact us within 48 hours of receiving your order with photos of the damage. We take packaging seriously and insure all shipments, so we'll arrange a replacement or full refund as quickly as possible. Email or WhatsApp both work — we want to make it right.